(Suchada, 2010) The problems founded were systems usually error or often no price follow the advertised, such as 99 baht or flight is always full, which currently has a Low Cost Airline Airlines, to be Air Asia, Nok Air and Orient Thai. But have one airlines are often have promotions with price reduction is always at Air Asia, which must be booked through the website only. It usually occur the problems. It is when we book through the website of Air Asia and fulfill the credit card information or already to payment. It wills error and we will make a new list again.
Sometimes it has not been cut off. And it has sometimes when the system error has been charged already.When the system error has been charged already, although it error Air Asia will not pay money back to customer, but they will ask customer to make a credit shell instead they will pay money back.