. During rush hour, commuters jostle their way onto buses or sub- way carriages. Screaming matches between bus drivers and passengers are common. Orderly, single-file lines are a rarity. Ultimately, the person we are at home is the person we bring to for- eign lands. And in 2006, when the tourist manuals were issued, experts did say it may take several generations to nurture the correct behaviour and create a positive image of Chinese tourists