Only eight of the 48 surveyed LGOs indicated current use of the BSC, so their views
form the basis for identifying its perceived benefits. When asked to rate the overall
usefulness of the BSC to their organisations (with 1 being “not useful” and 5 being
“very useful”) these eight respondents varied somewhat in their ratings (see Table III).
The mean rating of 4 provides a strong indication that current BSC users perceived
the BSC to be highly useful in their organisations.