Operations management is all about a company's sup ply chain and product life-cycles: its products and services; how they are designed, how they are made, how they are used and how they are disposed of. Obviously, operations management is the area that has the biggest direct impact on sustainability, since all the things we make and the way we make them affects our natural and social resources sustainability brings innovation into the supply chain, challenging our assumptions about the way things have always been done, and creating products and processes that are not only better for business, but better