In addition, previous research has demonstrated that an organization’s training climate is instrumental in preparing individuals for formal development activities and achieving desired learning objectives (Tracey et al., 2001). Lim et al. (2007) found that in an e-training environment, maintaining a consistent learning environment is not significant with transfer performance, but rather with learning performance. When the organization environment emphasizes innovation, and the organization rewards trainees’ self-development efforts, trainees learning performance will be higher. When the organization align their performance management procedures and incentive programs with their employees initiatives in using the e-training system effectively and applying the skills acquired in work, employees will have higher satisfaction in using the e-training system. Therefore, the relationship between organizational support and user satisfaction is equally important in the e-training environment. In light of this, it is hypothesized that:
H7: Organization support is positively related to user satisfaction.