1.2 Product/Market Scope
SIA’s major product is air travel. Since it has no domestic routes to monopolize,
SIA had to target the global market and compete with more experienced players.
In 1973, SIA set up its subsidiary Singapore Airport Terminal Services Ltd (SATS)
to provide ground services. In 1977, together with British Airways, it introduced
the supersonic Concorde on the London-Bahrain-Singapore route. This service had
to be terminated in 1980. SIA’s geographical area of operations includes East Asia,
Europe and West Pacific (Appendix Table A3).