thank for the telephone call right now.
As mentioned already via our call, we do have a small logistics problem with the current delivery of 5 EPSILON cranes in one container to you.
During loading process, we mentioned, that it is not possible to place 5 pcs in one container – only 4 pcs fit into one container.
The additionally ordered equipment (grabs,…) is too much to load 5pcs into one container.
So we checked with PK-logistics department and to load one of the 5 ordered cranes into one of your pending PK-orders.
This is possible without any problem, as there is more empty space on one current order from you of PK-cranes.
We had a chat with a person from the logistics, which confirmed the possibility to fit one crane into the PK-container:
Heiko Pollich
Sea Freight Import & Export Department
PanTerra Logistics GmbH
This person was in touch with your company also, which refused to put the 5th crane into this container.
Pls kindly confirm to put the 5th crane into the PK-container.
There are no additional costs for you, only a change in the logistic handling….
We apologize for this situation, but this would be the fastest solution without any influence on your handling