Guided by these considerations, some key elements can be mentioned to foster an adequate introduction of ICT-based solutions in SMEs (see Figure 1). First, it is highly recommended that ICTbased solutions be introduced gradually in SMEs since sudden transformations risk failing against unaware and unready business organizations (Argyres, 1999). Second, adequate training and support are required (Wei and Morgan, 2004). It is useful to outline that one of the main difficulties for SMEs in exploiting ICTs potentials is the lack of awareness of the benefits to be derived coupled with little or no specific training on ICTs (both at application and methodological levels). The smaller the enterprise, the greater this problem gets, since most small companies are not using information technology for their activities (apart from specific accounting services, and little more). Consequently, several problems must be solved to make ICTs simpler to use, reliable and well integrated in the SMEs activities.