2.3 Study Population
The population is the group to whom the researcher would like to generalize the results of the study. The
research was conducted in Accra municipality, precisely Ayawaso sub-metropolitan area, the Assembly was
contacted and the names and locations of about 100 small and medium size hotels were supplied. The target
population for the study comprised all managers or owner-managers of the hotels/Guest house numbering about
100. This consisted of both owner-managers and managers. By definition, ‘owner-managers’ are the owners
of the hotels/Guest house who manage it themselves and ‘managers’ are those who have been hired to manage
the hotel for the owners.