Another leadership domain that Situational
Leadership
® II can impact is team leadership. A teamis two
or more people who must work together to accomplish a
common purpose and are held accountable for the results. As we
suggest in the third key to empowerment (Teams Become the
Hierarchy), empowered work teams are the means to meet
today's demands for innovation, quality, service,
productivity, and satisfaction. Working in empowered
teams calls for new knowledge and skills not developed in
most organizations in the past. As people spend more time
in teams and move in and out of various team settings,
they will be. expected to acquire and carry specialized
knowledge and skills with them. To meet these demands,
people must be empowered with the critical knowledge and
skills that make them productive members of a team