hospital maintenance worker does not need to understand the goals of the organization to perform his/her duties. However, it might be beneficial to both the organization and the worker if they were to understand the goals. Not only does it give the worker a sense of purpose and direction, but it also helps the maintenance worker make decisions in the best interest of the hospital’s goals. The maintenance worker can do his/her required duties without understanding the goals of the hospital, but he/she can go above and beyond required duties if he/she understands the goals of the hospital.