(7) An infant is a child up to 2 years old. Infant younger than 8 days old will not be accepted due to safety concern. A child 2 years or older cannot be a lap child.
(8) In case of death or serious injury of the guest or an immediate family member (defined as spouse, children, siblings, parents, grandparents or grandchildren),
you may cancel the booking and receive full refund in a voucher equal to the itinerary value (except the death of guest which can be refunded through credit card / bank account)
– excluding any third-party services – valid for six months. We may require documented evidence, such as a medical or death certificate.
All amounts must be paid in the currency in which the original booking was made. For services rendered at the airport, additional service fees may be applied