Introduction
Organizations have increasingly been turning
their attention to opportunities for achieving competitive
advantages through information systems
technology (1ST). The new phenomena can be
attributed to several factors such as the changing
economic conditions, which include long-term
high inflation, high interest rates, and low real
growth (Benjamin, et aI., 1984); structural
changes in the economy caused by global competition
(Ives and Learmonth, 1984); and new
information technology economics such as telecommunications
cost performance and cost performance
of circuitry and mass storage (Benjamin
and Scott Morton, 1988).