vehicle/item operable but at a reduced level of performance.
customer very dissatisfied.
vehicle/item operable but comfort/convenience item inoperable.
customer very dissatisfied.
A portion of the product may have to scrapped with no sorting, or vehicle/item repaired in repair department with a repair time less than a half-hour
product may have to be sorted and a portion scrapped, or vehicle/item repaired in repair department with a repair time between a half-hour and hour.