The full findings of the interviews are reported in the original
published paper that examined care staff’s perceived ability
to manage and care for older people living in dementiaspecific
facilities [12]. The findings reported within the published
paper identified that the majority of the care staff not
only acknowledged but also were firmly committed to the
importance of dementia education and training, particularly
in the management of common challenging behaviours.
However, some participants felt that dementia education and
training should be focused only on new staff. They were also
critical of the nature of dementia education and training
received to date and specifically uncertain how it would
translate into care practice. Furthermore, the timing of training
sessions was also an area of frustration for casual and
night staff as they were often unable to attend scheduled
training sessions.