Had a great experience this trip after their upgrading. Was warmly welcome by their front desk manager, who remembered me after I complained about their lacklustre facilities the last trip. Room was upgraded for me for my 6 nights stay. The staff were indeed very friendly, from the bell boy that helped me shift my luggage up to my room, to their concierge staff who took the effort and time to bring a table over to my room so that I could put my many bags on the tables without having to put them on the floor. Everyday the staff would always be smiling as I walked past them at the entrance, they were even very accommodating in helping me carry my shopping deliveries to my room! Cleaning up of the room was done daily and was of a good standard. My clothes were always neatly folded and stacked up nicely by my bed! Two thumbs up for the housekeeping team who even went the extra mile in loaning me a vacuum cleaner to compress my dirty laundry in a vacuum bag. Will certainly be back to stay in this place!