and regular quality controls
to be made. They are also responsible for the important task of monitoring working conditions, social conditions and the external environment around the
factories, and for checking that these are constantly being improved in
accordance with the code of conduct in The IKEA Way on Purchasing Home
Furnishing Products (see Appendix 1). The suppliers, in turn, can have
confidence and faith in IKEA. While IKEA know they are a demanding
customer, they also feel that they are fair, professional and honest in their
dealings.