and asked him how things had gone during the past week. Hamler's muted smile and an
"Oh, fine," stopped Kolb in his tracks. He didn't know Hamler very well and was unsure about
pursuing this reply any further. Kolb was still uncertain of how to start building a relationship with
him since Hamler had been passed over for the promotion to Kolb's job—Hamler's evaluation form
had stated "superb technical knowledge; managerial skills lacking.