Key roles in the project team are:
Engagement Lead / Online Community Manager:
• Holds the project team to a principles based approach to engagement.
• Drafts the engagement mandate, strategy, policy, etc.
• Selects the methods and tools for engagement, though discussion with the project team and other agency groups including:
o Information Communications Technology
o Privacy
o Information and Records Management
o Legal
o Audit
o Democracy teams (if you are in local government)
• Depending on the project, approves content.
• Facilitates online response, e.g. discussion forums.
• Responsible for promotion, Social Media planning and response.