Ploytawan,
You have not met the minimum PSV requirement. As a result, you have been placed in a grace period of 7 day(s) remaining.
Please Note: More information can be found by logging into your backoffice account. If you are making an autoship purchase during the grace period, please be aware that a purchase will only be attempted for four consecutive days starting on your anniversary date and your autoship will not run again until the following month.
If you have any further questions about your order, please log into your backoffice and post a ticket in the Help Desk, or call customer service at (407) 215-7414 during our normal business hours. Be sure to include your order number for faster service.
Jeunesse Customer Service
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