1. Your business is open around the clock.
Customers who make a decision to book a tour or rental don't want to wait until you open—they want to lock in the activity on their own schedule. Online booking systems mean you're open 24 hours a day, seven days a week.
2. You can maximize reservations.
Customers who book their own reservations are more likely to show up, making no-shows a thing of the past. If a customer does need to cancel, the spot automatically opens online, giving another customer the chance to book it. By maximizing your reservations, you won't leave unused spots or rentals on the table.
3. You get paid quicker.
Online booking systems require customers to prepay for activities and rentals. This puts money into your pocket quicker, and means there's no need to request a deposit or wait for payment on the day of the event.
4. You're not tied to a phone.
If a customer calls a tour or activity company and gets routed to voicemail, they may call back later—or they may call their second-choice. Online booking means you capture more potential business because reservations and information are always available. It also means you won't get caught in a dreaded game of telephone tag.
5. You can effortlessly up-sell add-ons.
If you offer customers fun extras like photo packages or memorabilia, you can include options to these items in your online booking checkout. Customers can learn about everything you offer and take advantage of package pricing.
6. It's easy to manage your calendar.
Online booking systems allow you to check your reservations and availability wherever you are using any device. You always know the status of your business, and your schedule can be easily managed from a convenient location.
7. You get valuable insight about your business.
Online booking systems provide you with a dashboard of analytics that help you quickly determine your most popular sellers. You'll be able to grow your business by taking advantage of the events and rentals that customers want most, and you won't waste time on offerings that don't make money.