Very interesting paper similar to this paper is [1] in
which authors have concluded that tools and standards that
are in included in IT Service Management systems are not
comprehensive enough to serve as efficient management
system. This paper reviews two established frameworks
ITIL, COBIT and a standard, ISO/IEC 27002 focusing on
their similarities and differences. It then proposes a
comprehensive framework by integrating these three
general frameworks and standards into an IT framework
that could be used in every company