that you don’t know a procedure or a technique. Before, I would take my big notebook of techniques,
I would browse through it until I got to...Oh, there it is! I would need to read the technique, memorize it, see
it with someone or have someone show me. It’s the same thing now. There are cases when nurses do not
remember certain procedures or techniques. They need to seek that information somewhere. What the
learning organization does is to make the information available right then and there. (Nurse-educator)