Creating criteria for measuring knowledge
management success is vital since criteria
support to create a foundation for evaluating
the value and assessing its outcomes
(Anantatmula, 2005). In order to exploit
criteria for evaluating knowledge
management success, Anantatmula (2005)
designed a questionnaire in which a list 26
KM outcomes was portrayed. The research
targeted knowledge workers as respondents
from various types of firms. The current
research study adopted the questionnaire of
Anantatmula.