Responsible for servicing and maintaining computer hardware and software and enterprise networking in business operation environment
Ensure computer, network, voice, video, and other office systems function at maximum efficiency to meet daily business requirement
Test and implement regional and globally agreed environmental changes as required without degradation of operational services
Recommend and implement improvements to technical support services to better meet business requirements within areas of responsibility
Conduct regular end user training on basic computer and software operation
Manage external suppliers and service co-provider
Train user to use software available in company business
Test and evaluate new hardware and network system