Over the last decades, the scope of corporate environmental strategies has shifted from improving internal
environmental performance to reducing environmental footprint of the product chain in collaboration
with actors in the chain. Consumer-oriented corporate social responsibility (CSR) strategies are a
vital part of this trend but have received little scholarly attention, particularly in low- and middle-income
countries. Focusing on Thailand, this article shows how corporate strategies aimed at greening consumption
have become visible because of an increase in sustainable products, environmental information
flows, and green narratives and images. We investigated two illustrative cases, dairy and appliance
industries, and found that their environmental performances in greening consumption diverge. In the
dairy industry, green products and environmental product information are mainly found among small
producers for niche markets. Larger producers have only recently started adopting consumer-oriented
environmental strategies. Appliance companies offer consumers not only green products, but also
environmental information, storylines, and images reflecting general sustainability topics and, to a
modest extent, consumer eco-lifestyles. We discuss underlying factors and argue that environmental
communication strategies directed at consumers have strategic relevance for both industries.
Over the last decades, the scope of corporate environmental strategies has shifted from improving internalenvironmental performance to reducing environmental footprint of the product chain in collaborationwith actors in the chain. Consumer-oriented corporate social responsibility (CSR) strategies are avital part of this trend but have received little scholarly attention, particularly in low- and middle-incomecountries. Focusing on Thailand, this article shows how corporate strategies aimed at greening consumptionhave become visible because of an increase in sustainable products, environmental informationflows, and green narratives and images. We investigated two illustrative cases, dairy and applianceindustries, and found that their environmental performances in greening consumption diverge. In thedairy industry, green products and environmental product information are mainly found among smallproducers for niche markets. Larger producers have only recently started adopting consumer-orientedenvironmental strategies. Appliance companies offer consumers not only green products, but alsoenvironmental information, storylines, and images reflecting general sustainability topics and, to amodest extent, consumer eco-lifestyles. We discuss underlying factors and argue that environmentalcommunication strategies directed at consumers have strategic relevance for both industries.
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