4.2.1. Accept a bility of SMS/text messages based marketing communications The study first investigated whether evidence from previous research on consumer attitudes towards text message from companies persisted in the smart phone era. Table 1 summarises responses to some general questions regarding attitudes to textmessages. It shows that respondents strongly agreed that theirmobile handsets were primarily for personal use and that mobilecontact from companies was annoying and intrusive. 97.4% ofrespondents strongly agreed or tended to agree that they wouldprefer mobile contact from friends rather than companies and87.2% either strongly agreed or tended to agree that they consideredmost texts from companies to be annoying. 90.4% either stronglyagreed or tended to agree that they would delete or ignore textsfrom companies and 82.5% either strongly agreed or tended to agreethat they would prefer their mobile phone to be for personal useonly. Despite the transition to smart phones, these findings are con-sistent with those of earlier studies that suggested that consumersregard SMS marketing as an invasion of their privacy (Samantaet al., 2009) and studies by Monk et al. (2004) and Muk (2007)that indicate that consumers are very wary of companies contactingthem via their handsets.