Light & Music Ltd. sells items from all item groups and. they want to optimize their sales. In order to ensure punctual delivery, they wish to implement an automatic availability check. If an item is not in stock, they want to be able to offer him similar items. Please show how this can be accomplished.
The normal credit limit for all of their customers is £20,000. If this limit is exceeded by up to £1000, the employee entering the order should receive a warning so that he or she can inform the customer about it. If the deviation from the credit limit is more than £1000, the system should block the order. Only Michael Smith can approve such a sales order.
The sales person usually receives a commission of 5%. Although commissions are paid once a year, Mr. Smith would like the managing director to receive a monthly listing of all sales commissions.
An important feature for Light & Music Ltd is to allow sales employees to display the gross profit per item when they are processing sales documents. They calculate the gross profit percentage as profit divided by the costs of the item.
Some concert venues might require additional lights or speakers that were not planned for. This means that Light & Music Ltd. will deliver lights and speakers to the customer’s warehouse. The customer informs Light & Music Ltd. whenever they use an item from the warehouse. Then the customer receives an invoice for these items. The items stored in the warehouse at the customer still belong to Light & Music Ltd. and therefore must appear with the correct amount in the stock list.
Accessories are drop shipped directly from the supplier to the customer. Light & Music Ltd. only accepts the purchase order and forwards it to the vendor. The supplier invoices the delivery to Light & Music Ltd. and they invoice the items to their customers. This process should run automatically as much as possible.
Once the order has been placed, the stock will be picked from the warehouse and packed ready for delivery. Mr. Smith would like you to depict the entire sales process in an SAP Business One scenario including the picking and packing functionality. For packing, Light & Music Ltd. works with two package types; one for items up to and including 100 kg and the other for items that are than 100 kg. For every delivery Light & Music Ltd. charges a freight fee of £5.
In addition, Light & Music Ltd. consults with architects and engineers planning communication systems for complex building projects. They would like you to show how these consulting services can be invoiced.
Some scenarios exist where the customer’s delivery might be earlier than expected and therefore some items might be returned back to Light & Music Ltd. The customer would like to keep these items available for the next delivery by referencing the original order that was placed.
Michael Smith and Richard Long have a question regarding stock returns from customers that might have been based on deliveries in their previous legacy system. When the stock is returned into SAP Business One, could they indicate what the cost of the item should be before posting the return?