When seeking to improve the performance of an organization, it's very helpful to regularly conduct assessments of the current performance of the organization. Assessments might be planned, systematic and explicit (these often are the best kinds of assessments) or unplanned and implicit. Well-done assessments typically use tools, such as comprehensive questionnaires, SWOT analyses, diagnostic models (we often use these models without recognizing or referring to them as such), etc., along with comparison of results to various "best practices" or industry standards. The following tools might be useful to you.