Hey viranee!
Thanks for emailing the ClassDojo Support Team. We received your note and someone from our team will respond as soon as possible!
If you're using our mobile app and having issues, try updating it so that we know you're on the latest release. If this didn't solve it, please let us know what type of device you're on so we can better help.
Also, don't forget to visit our ClassDojo Help Center to see if there's a common solution to your question.
Cheers,
The ClassDojo Support Te