Thank you very much for your kind purchase. I know this is extremely frustrating, but I'd have to report this to you. After we were already shipped , it's damaged during transport. And since this is the last item in our stock, we cannot find any replacement until we get the new one from the manufacturer. I deeply apologize for not being able to service you this time and I'm sorry for your loss of your valuable time. I appreciate your understanding and I hope to see you again. Once again, thank you for shopping with us. As a side note, the 100% full refund has been issued to your PayPal account.