Folk theories of audience
What heuristics are guiding users’ estimates, and why are
users underestimating so much? To answer these questions,
we investigated the theories that participants reported when
estimating their audience size. We performed a content analysis on the survey responses for how participants came up
with their estimates. The authors inductively coded a subset
of the responses to generate categories, then iterated on the
coding scheme until arriving at sufficient agreement (Fleiss’s
Kappa = 0.72).