What does it take to become a tour guide?
You do need to have a certain knowledge of the products. You should also be open-minded and comfortable speaking in front of others. But the most important thing is to enjoy what you do. You always need to make a genuine and motivating impression so that visitors will want to listen to you. You also need to make the tour interesting. You don’t necessarily need to be a total technology expert. That would hardly be possible, given the size of the Siemens portfolio. It’s much more important to explain to customers how our products add value so that they will ultimately buy them.