If you would like to schedule a specific day and time period for your service appointment, please visit http://dell.to/2dJQbq5.
If you are unable or choose not to schedule your service appointment you will be contacted by the engineer who is assigned to your service appointment on the day of service and provided with an estimated time of arrival for your repair.
You can visit the Support History Page at any time to check for status updates and additional information related to both your service request number or dispatch number listed below. You can also reschedule or cancel your service appointment once scheduled if prior to midnight local time on the day before your scheduled service appointment