Marketing strategies for brands have shifted its focus on relationships and value creation that directly links to brand
loyalty, is the main focus of this paper and two key factors: brand experience and brand commitment, within
automotive sector, are investigated to examine relative relationships. These factors have already been established to
have a connection to brand loyalty. However, as brand commitment consists of both affective and continuance
commitment, it is still somewhat unclear about which of these aspects of commitment has the greatest, or most
important impact on brand loyalty. Moreover, the existing research and literature surrounding the brand experience
construct is extensive. However, it is not entirely clear regarding this construct’s relationship to brand loyalty. While
some authors claim that it affects brand loyalty directly, others have found that it is a dependent variable, which,
alone does not have any immediate effect on brand loyalty. This study also investigates a connection between brand
experience and brand loyalty as far as automotive sector is concerned, both with and without commitment as a
mediator. As a result, continuance commitment was found to not have any considerable impact on the consumer’s
loyalty towards a brand, it is assumed that factors such as price and other available alternatives dos not influence this
desire to maintain said relationship
Marketing strategies for brands have shifted its focus on relationships and value creation that directly links to brandloyalty, is the main focus of this paper and two key factors: brand experience and brand commitment, withinautomotive sector, are investigated to examine relative relationships. These factors have already been established tohave a connection to brand loyalty. However, as brand commitment consists of both affective and continuancecommitment, it is still somewhat unclear about which of these aspects of commitment has the greatest, or mostimportant impact on brand loyalty. Moreover, the existing research and literature surrounding the brand experienceconstruct is extensive. However, it is not entirely clear regarding this construct’s relationship to brand loyalty. Whilesome authors claim that it affects brand loyalty directly, others have found that it is a dependent variable, which,alone does not have any immediate effect on brand loyalty. This study also investigates a connection between brandexperience and brand loyalty as far as automotive sector is concerned, both with and without commitment as amediator. As a result, continuance commitment was found to not have any considerable impact on the consumer’sloyalty towards a brand, it is assumed that factors such as price and other available alternatives dos not influence thisdesire to maintain said relationship
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