Regarding to your sample which not notified product name clearly & we can not get the right information from you while we make clarification letter to the customs now, & customs open to check all the products are 20 kgs.of candy (no sauces inside the packing) and customs will contact us tomorrow why we declare the products incorrectly and will put the fine money around THB 2000.- (this is not a big issue but name and black list is a problem)
Next time could you please check with the sender & asked them to declare the product correctly otherwise they will put Kerry name in the black list of clearance and as you know KIT always urgent clearance requirement, it's hard for Ms. Kannika to deal with them later also.