Currently we notice that some of the origins were not using BonTon Fedex account in dispatching original documents to destination,
please make sure you are following the SOP instruction to send out the documents.
1) Origins are not allow to dispatch the document by any other couriers unless got Chris, Jeffrey or my confirmation
2) Any courier fee arise by unauthorized courier company would not be accepted for billing and would be only the expense by origins.
3) BonTon have make agreement with Fedex to allow KN origins use on their account for documents dispatching. Please present the attached
Letter to Fedex if you are getting rejection by Fedex to arrange the pouch.
4) In any case, if you have issue with Fedex on sending pouch. Please get the advice from Chris, Jeffrey or me.
5) Please trigger 8300 for document receive from vendor, and trigger 8700 with the Fedex tracking# at the remark as system record