We received several complains from our customers due to the working condition of 16 Litre Fuji Autoclave (this recent lot order).
The customers claims that their autoclave does not work properly as the instrument not dried.
When the cycling is finish, the instruments still wet and there are some water (we can see many drops) left on the tray.
Once we received the complaint, we start checking the product before sending to the customer and we found this problem too.
At the moment Mr.Bancha is correcting the serial number of the autoclave
both in stock and some of them which we sent to the customer.
Also we would like to ask FUJI if we can open the box in our stock to check the quality.
As we both know that once the box open, it'll effect to our warranty.
At the moment we have 7 units.
FYI
We tried to attach the VDO record, but the file is too big, we can't do so.