Software said first yes to send you the clone file and setting file from factory but he had problem whit the sending. I have looked at it now from home but I couldn´t find where they have the clone file maybe I can´t reach them only software department. Sorry for not getting them to you, will talk to software tomorrow right away. Please check the JS first and maybe change it probably there the error is. (maybe if critical Lingang can give you the clone file?)