1. Formally evaluate large projects. Employees should be allowed to create a large application only after it has withstood the scrutiny of a formal review of its costs and benefits. When projects are large, higher-level management should be involved in the go-ahead decision.
2. Adopt formal end-user development policies. Employees usually do not develop poor applications because they wish to do so, but because no organizational policies exist that restrict them from doing so. Policy guidelines should include procedures for testing software, examining internal controls, and periodically auditing systems.
3. Formalize documentation standards. At this point in the chapter, the importance of formal documentation should be self-evident. What may be less obvious is the need to create procedures for ensuring that these documentation standards are met.
4. Limit the number of employees authorized to create end-user applications. This restricts applications development to those employees in whom management has confidence, or perhaps who have taken formal development classes.
5. Audit new and existing systems. The more critical an end-user system is to the functioning of a department or division, the more important it is for organizations to require formal audits of such systems for compliance with the guidelines outlined previously.
1. Formally evaluate large projects. Employees should be allowed to create a large application only after it has withstood the scrutiny of a formal review of its costs and benefits. When projects are large, higher-level management should be involved in the go-ahead decision.
2. Adopt formal end-user development policies. Employees usually do not develop poor applications because they wish to do so, but because no organizational policies exist that restrict them from doing so. Policy guidelines should include procedures for testing software, examining internal controls, and periodically auditing systems.
3. Formalize documentation standards. At this point in the chapter, the importance of formal documentation should be self-evident. What may be less obvious is the need to create procedures for ensuring that these documentation standards are met.
4. Limit the number of employees authorized to create end-user applications. This restricts applications development to those employees in whom management has confidence, or perhaps who have taken formal development classes.
5. Audit new and existing systems. The more critical an end-user system is to the functioning of a department or division, the more important it is for organizations to require formal audits of such systems for compliance with the guidelines outlined previously.
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