key drivers of job engagement. To get more
specific guidance, organizations can use employee
research to assess how engaged their
employees are and what are the greatest
leverage points for improving job engagement
for their employees specifically. They can
also use linkage analysis—combining employee
research with customer and financial
data—to quantify the economic impact of job
engagement in an organizationally specific
way and to assess the potential costs and benefits
of making various changes to improve
job engagement.
NOTES