As our discussion to find the solution for settlement this claim. We have discussed to ask them the Receipt / Invoice of this repairing the damage and found that they are still not pay the supplier yet. Dtac requested us to settle this claim then they can made payment to supplier as quotation sent to you before.
By the way, they send us the photographs to show the shop finished repair for your consideration.
Please kind settle this long time pending claim as discussion to close this claim gentle.