Supply chain in XYZ starts from plan, source, make, deliver and return. Besides supply chain, there are also halal
and thayyib which need to reviewed. Halal means that something are permitted or prohibited to consume (Salman,
2011). Thayyib is quality which makes product to be consumed well or not. Halal is inserted in source, make and
deliver.
a. Source contains chicken and how do chicken is treated before sent to Slaughtering House. The vaccine and feed
are halal.
b. Make contains every single process from slaughtering to delivering. There 3 main items namely process, tool and
place. Process has to do based on Islam’s requirement. Tool has to be clean before and after use. Place has to be
clean.
c. Deliver contains temperature while delivering poulty. Standard temperature is 5ºC.
Data are collected from XYZ and arranged to be performances framework. There are from SCOR metrics which
are reliability, responsiveness, flexibility and cost. Metric reliability contains forecast accuracy, perfect order
fulfilment, make item flexibility and customer complaint. Metric responsiveness contains source lead time and
delivery order fulfilment. Metric flexibility contains product cycle time and delivery cycle time. Metric cost contains
transportation cost. Figure 2 below shows the performances framework has been arranged in accordance to real
condition.
Fig.