From previous email that you would like us to change our packing method by pack only 9 pcs instead of 10 pcs in small box.
We’ve discussed with our production and found out that to solve this problem by reduce the amount of wallet in the box would not solve this problem. Our production informed us that box that packed with 10 pcs isn’t that fit. There is still some space. If reduce 1 pcs, it’ll be even loose then could create more defect.
The main cause of the problem occurs by the design of the wallet that has many layers of the gussets and covered by the zippers which tightly squeeze them together.
Our production will find the solution to solve and prevent this problem and this will be effective on Month 10
.