• Be a mentor / coach to a team member
• Conduct focus groups with team members to identify areas of improvement
• Facilitate team training
• Establish an incentive program for the team for upselling with the HOD
• Co-ordinate a team building activity
• Conduct a CLIP with hotel and puts together action plans with HODs, has CLIP performed on HR team (Climate Survey)
• Read – Seven Habits of Highly Effective People (Stephen Covey)
• Read – Emotional Intelligence (Daniel Goleman)