While such reselling is unauthorized, it is not the biggest problem the company faces. Many of Bertram’s competitors in Asia have started to infringe on the company’s intellectual property (IP), including its trademarks and trade dress. Many of these competitors are creating similar products from traditional knowledge that has been passed down for generations, similar to how Bertram first developed its Siang Pure Oil. Bertram does not have a problem with this in and of itself. However, these competitors are hijacking Bertram’s good name and reputation by infringing on its IP in two damaging ways. First, they are illegally and blatantly using Bertram’s trademarked names (such as Siang Pure Oil) to sell their own products. Second, the packaging they use is almost identical to Bertram’s well-known packaging. This is perhaps even more damaging than the trademark infringement, because it makes it difficult for customers to tell fake Siang Pure Oil from the real thing at first glance. In addition, these competitors are selling these fake products at a much lower cost, which eats into Bertram’s profit margin.