In the case of Microsoft, it is evident that
for a project to be successful it would require
the involvement and teamwork by everyone in
the organization. This is a model which is
clearly valid in business practices, but essential
to the discipline of knowledge
management. Also evident was the fact that
time and resources would be substantial to
collect knowledge competencies and develop
a competency model to rate employees.
The Microsoft case study reveals security
issues pertaining to building a competency
database which included access rights based
on the nature of the data; ``people data''. Also,
there was the concern over the access to all
data by department supervisors. Finally, the
project was built to maintain employees
competency in order to gain strategic advantage
over competitors.