Your request (#4075087) has been received, and will be reviewed by our support team. To review the status of your request and add additional comments, follow the link below.
http://support.rockstargames.com/hc/requests/4075087
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Please note that we have been experiencing high volume recently and apologize in advance for any delayed responses. In the meantime, please check out the following pages from our knowledge base of commonly reported problems (www.rockstargames.com/support), which may resolve the issue or answer your question: