1) In the living room, the bay windows as presented in the showroom are much taller than in the actual unit. This makes a considerable difference for my client. The technical specifications which were attached to the contract do not specify any dimensions for the bay windows so that the buyers were left to assume they would be identical to the showroom and in the marketing material provided.(*) And even in the case the dimensions of the bay windows were indicated in the contract or attachments, no one would expect the developer to use a large size for his own showroom unless he expected to intentionally deceive his clients.
(2) The overlapping ceiling has a nice dimension in the showroom whereas it is much shorter in the actual unit. The effect is completely different and again, the absence of dimensions in the attached specifications leaves the buyers to assume they would be identical.(*)
(3) The layout of the kitchen doesn't match that of the floor plan. For instance, the refrigerator which was positioned in the middle of the section in the showroom is now openly in the living room which is not nice at all. Besides, one section is missing. You didn't follow the floor plan.
(4) The cabinet at the entrance doesn't match that of the floor plan. It should occupy the entire space at the entrance and for some awkward reason, there's an entire section missing.
(5) The bathroom window is completely different from that of the showroom and at no point it was notified to my client that it would be like this. The effect is of course completely different and it doesn't match at all the standard of a "luxury residence" as advertised by the developer in his brochures, website and showroom. This is absolutely unacceptable to my client.
(6) This bathtub model is wrong. The evacuation and water tap should be on the right side, not the left side as seen on actual pictures.
(7) The walls in the entire apartment are covered with a pink wall paper which looks absolutely horrible. The walls were supposed to be finished with a "Light-Weigh Brick and Light Cream Color Painting". What is this wall paper hiding?
(8) The counter top in the kitchen was supposed to be a Dupont or equivalent. What brand did you use? The model you installed is completely scratched already and will never sustain daily use as kitchen counter as the quality is considerably lower than what was promised to my client. It is very common for developers to name the brands they intend to use but if you leave your clients with high expectations, then you should take your own responsibilities when your clients feel like they are not getting that quality.
1) In the living room, the bay windows as presented in the showroom are much taller than in the actual unit. This makes a considerable difference for my client. The technical specifications which were attached to the contract do not specify any dimensions for the bay windows so that the buyers were left to assume they would be identical to the showroom and in the marketing material provided.(*) And even in the case the dimensions of the bay windows were indicated in the contract or attachments, no one would expect the developer to use a large size for his own showroom unless he expected to intentionally deceive his clients.(2) The overlapping ceiling has a nice dimension in the showroom whereas it is much shorter in the actual unit. The effect is completely different and again, the absence of dimensions in the attached specifications leaves the buyers to assume they would be identical.(*)(3) The layout of the kitchen doesn't match that of the floor plan. For instance, the refrigerator which was positioned in the middle of the section in the showroom is now openly in the living room which is not nice at all. Besides, one section is missing. You didn't follow the floor plan.(4) The cabinet at the entrance doesn't match that of the floor plan. It should occupy the entire space at the entrance and for some awkward reason, there's an entire section missing.(5) The bathroom window is completely different from that of the showroom and at no point it was notified to my client that it would be like this. The effect is of course completely different and it doesn't match at all the standard of a "luxury residence" as advertised by the developer in his brochures, website and showroom. This is absolutely unacceptable to my client.(6) This bathtub model is wrong. The evacuation and water tap should be on the right side, not the left side as seen on actual pictures.(7) The walls in the entire apartment are covered with a pink wall paper which looks absolutely horrible. The walls were supposed to be finished with a "Light-Weigh Brick and Light Cream Color Painting". What is this wall paper hiding?(8) The counter top in the kitchen was supposed to be a Dupont or equivalent. What brand did you use? The model you installed is completely scratched already and will never sustain daily use as kitchen counter as the quality is considerably lower than what was promised to my client. It is very common for developers to name the brands they intend to use but if you leave your clients with high expectations, then you should take your own responsibilities when your clients feel like they are not getting that quality.
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