Greetings สุนันท์, This is Howard again. I just wanted to make a quick follow-up to your previous request as I want to make sure your case has been resolved according with your expectations. If you’re still having questions, just let me know. I’ll be happy to help. Thank you for giving me the opportunity to assist you. I wish you a great day! Respectfully, Howard iTunes Store Customer Support http://www.apple.com/support/itunes/ww
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Hi สุนันท์,
Thanks for contacting us. I understand that you’re requesting a refund for the accidental purchase of the application “Learn English with Films”. I know how important is for you to be billed only for the items that you are going to use. Rest assured, I am here to help you and I will make sure to provide the best resolution for your case today.
I am happy to inform that I’ve reviewed your account and found that we issued you a refund on 06/01/2016. The refund should be available within ten business days of when we processed it. If you still haven’t received your refund after ten days, let me know and I’ll investigate further.
Should you require anything further, please don’t hesitate to respond to this email. Thank you for being an iTunes Store customer and have an amazing day.
Respectfully,
Howard
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww